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Management of Assaultive Behavior (for NHAs)
64.99 | Management of Assaultive Behavior (for NHAs)
About this course:
Satisfies all healthcare CEU needs for the AB 508 mandate.
Approved by the Nursing Home Administrator Program for 4 hours of continuing education credit - NHAP#1831004-8630.
Provider Number: 1831
Price: $64.99
Lessons:
Management of Assaultive Behavior (for NHAs)
Description
This four-hour online course is designed to meet the requirements toward the recertification of nursing home administrators (NHAs).
Topics:
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Topic 1 - Introduction (5 minutes)
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Topic 2 - Perceived Threat (20 minutes)
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Topic 3 - Helping the Situation (5 minutes)
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Topic 4 - Why People Lose Control (25 minutes)
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Topic 5 - Dynamics of a Successful Negotiation, Trigger Words (15 minutes)
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Topic 6 - The Elements of Crisis (5 minutes)
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Topic 7 - Controlling Behavior vs. De-Escalation (20 minutes)
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Topic 8 - Types of Communication (25 minutes)
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Topic 9 - Strategies to Ensure a Clear Message (15 minutes)
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Topic 10 - Effective Listening (5 minutes)
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Topic 11 - Being a Good Speaker (15 minutes)
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Topic 12 - Ten Guidelines for Avoiding Assault (15 minutes)
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Topic 13 - Case Study 1 (15 minutes)
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Topic 14 - Case Study 2 Situation Escalates (5 minutes)
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Topic 15 - Case Study 3 Aggression Escalates (5 minutes)
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Topic 16 - Case Study Conclusion (5 minutes)
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Topic 17 - Course Conclusion (5 minutes)
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